"We need to build our own AI and train it with our company data."
This sentence comes up in almost every first conversation I have with IT departments. It's an understandable impulse. We humans learn through training β why should AI be different? Yet in enterprise IT, this sentence is often the beginning of an expensive misunderstanding.
By 2025, one architecture has established itself as the gold standard for knowledge management: RAG (Retrieval Augmented Generation).
In this deep dive, we explain why fine-tuning is often the wrong approach and why TheroAI deliberately avoids baking data into the AI's "brain".
The Misconception: Learning vs. Reading
To understand why we don't train, we need to distinguish how LLMs (Large Language Models) work:
1. Fine-Tuning (Training): This is comparable to a student who memorizes for an exam. He crams thousands of pages of technical literature until he has the knowledge in his head.
The Problem:* As soon as a fact changes (e.g., new price list), he has to relearn it. And: He can't say exactly which page he read the info on ("hallucination risk").
2. RAG (In-Context Learning): This is comparable to a student taking an exam with open book. He doesn't need to memorize the knowledge. He only needs to know where it is, flip the page, and formulate the answer.
TheroAI uses approach number 2. We don't teach the AI to know your data. We give it the ability to read and process your data extremely quickly.
TheroAI's Architecture: How RAG Works
Instead of cramming your sensitive PDFs and Excel spreadsheets into the parameters (weights) of a neural network, we use a decoupled architecture:
1. Ingestion & Embedding: TheroAI breaks down your documents into small text chunks ("Chunks"). A special embedding model converts these text chunks into mathematical vectors.
2. Vector Database: These vectors land in a high-performance database (e.g., Qdrant or Milvus) that runs locally in your Docker container. Here β and only here β your data lives.
3. Retrieval (The Search): When a user asks: "What's the travel expense policy for train rides?", TheroAI searches the vector space for the 5 most relevant text passages.
4. Generation (The Answer): Only now does the LLM (e.g., Llama 3) come into play. We send the model the following prompt:
> "Use ONLY the following 5 text passages to answer the user's question. If the answer is not contained, say 'I don't know'."
Why RAG Is the Only Sensible Solution for Mid-Market Companies
Fine-tuning has its place in academic research, but in everyday business operations, RAG beats training in three critical categories:
1. Timeliness (Data Freshness)
* Fine-Tuning: A trained model is already outdated on the day it's completed ("Knowledge Cutoff"). Every update requires expensive compute time (GPU hours).
* TheroAI (RAG): As soon as you save a file to the filesystem, it's indexed. Seconds later, the AI can answer questions about it. Real-time knowledge without re-training.
2. Data Security & "Right to be Forgotten"
* Fine-Tuning: It's technically almost impossible to "delete" a specific piece of information (e.g., personal data of a former customer) from a trained neural network. You'd have to completely retrain the model.
* TheroAI (RAG): When data needs to be deleted (Art. 17 GDPR), we simply delete the entry in the vector database. The knowledge is gone immediately. Data never leaves your controlled storage location.
3. Hallucinations & Source Attribution
* Fine-Tuning: Models tend to make up facts when they're uncertain. They sound very convincing while doing so.
* TheroAI (RAG): Because we force the model to use only the provided context ("grounding"), hallucination rates drop to near zero. Even better: TheroAI provides a footnote with a link to the original document for every statement. You don't have to blindly trust the AI β you can verify it.
Comparison: Fine-Tuning vs. RAG
| Criterion | Fine-Tuning (Training) | TheroAI (RAG) |
|---|---|---|
| Knowledge | Static (baked in) | Dynamic (Real-time) |
| Cost | High (GPUs for training) | Low (Inference only) |
| Hallucinations | Risk present | Minimized through context |
| Source Attribution | Not possible ("Black Box") | 100% Transparent |
| Data Protection | Data in the model | Data stays in DB |
Conclusion: Separate Knowledge from Intelligence
The strength of modern AI models doesn't lie in storing facts (that's what databases are for), but in understanding language and drawing logical conclusions (reasoning).
With TheroAI, we use AI as a language processor, not a knowledge store. This guarantees you maximum control, minimal cost, and the assurance that your data never becomes part of a global model.
See the Difference Yourself
Theory is fine, practice is better. In our 3-minute tech demo video, we show you:
1. How we upload a new PDF.
2. How the AI immediately answers questions about it.
3. How accurately the source citations appear in the document.
No tricks, no cuts, pure live inference.
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