AI for IT service providers
Tickets, wiki and customer documentation in one search. Answers with sources, limited to what each team may see.
Where Thero helps at IT service providers
The captures come from the running application, whose interface is German. Documents and figures in them are sample data.
Find solutions in tickets
Has this error occurred before? The assistant searches Jira, Confluence or ServiceNow and points to the ticket and the article.
ConnectorsLook up customer environments
How is this customer's environment set up, what does the operations manual say? The answer comes from the customer documentation, with the passage.
AssistantOnboard new colleagues
People new to the team ask about procedures and responsibilities and get answers from the wiki and runbooks.
Assistant
Your sources stay where they are
Thero reads from the systems you already use, such as SharePoint, OneDrive, Outlook, Confluence and Jira, and adopts their access rights. We connect further specialist systems after reviewing the scope.
All connectorsWhat holds in every industry
Data stored in Germany, AI processing in the EU. Answers cite their sources. Before Thero does something irreversible, such as sending an email, it waits for your approval.
Security in detailSecurity is our product.
Don't compromise on compliance. TheroAI was built from the ground up for the strict requirements of German industry.
- GDPR compliant
- Hosted in Germany
- DPA on request