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AI for insurers

Policy wordings, claims files and procedures become answers with the passage. Letters to customers only go out after approval.

A loss adjuster seen from behind photographing storm damage on the roof of a detached house with a smartphone, a broken branch lying in the garden.

Where Thero helps in insurance

The captures come from the running application, whose interface is German. Documents and figures in them are sample data.

  • Query policy wordings

    Is this loss covered, which exclusions apply? The assistant answers from the policy wording and shows the clause. The decision is made by the claims handler.

    Assistant
  • Summarise claims files

    The reports, correspondence and notes of a file become an overview of the course of events, with a reference to the document.

    Assistant
  • Find procedures

    Who may settle up to which amount, which process applies to major losses? The answer comes from your guidelines.

    Assistant
  • Prepare customer letters

    Thero drafts the reply to an enquiry or complaint from the file and text modules. It is only sent after approval.

    Tools
  • Take broker enquiries

    A form starts the process: an agent summarises the request and a person approves the next step.

    Workflows

Your sources stay where they are

Thero reads from the systems you already use, such as SharePoint, OneDrive, Outlook, Confluence and Jira, and adopts their access rights. We connect further specialist systems after reviewing the scope.

All connectors

What holds in every industry

Data stored in Germany, AI processing in the EU. Answers cite their sources. Before Thero does something irreversible, such as sending an email, it waits for your approval.

For your outsourcing review we answer security questionnaires and vendor assessments. The data processing agreement under Art. 28 GDPR can be signed digitally. We only show certificate logos once an audit report exists.

Security in detail

Security is our product.

Don't compromise on compliance. TheroAI was built from the ground up for the strict requirements of German industry.

  • GDPR compliant
  • Hosted in Germany
  • DPA on request
AI for insurers: query policy wordings and claims files – TheroAI