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Data stored in Germany, AI processing in the EU

ChatGPT at work?
With your knowledge.

Thero connects company knowledge with AI that cites sources and respects existing access rights.

Looking for AI for everyday work? TheroAI is an independent platform by Syntriq GmbH. ChatGPT is an OpenAI product; TheroAI is not an official ChatGPT offering.

A conversation with the Thero assistant: the question what was agreed and not met at the acceptance of the filling line in project P-2291, with the answer below as a table with numbered source references.

You ask the assistant your question.

Answers from all your data

Connect your sources, ask questions and check the answers against the evidence.

Find & understand

Find information in your data. Search documents, emails and tickets.

Example: asked “By when do I need to take my remaining leave?”, Thero answers with two statements. Each statement carries a numbered source marker, and the matching source sits below it with the quoted passage.

Permissions reach all the way into the answer

Permissions are automatically mirrored so users only see what they're allowed to.

Example: the file Q3-Zahlen.xlsx lives in SharePoint and is shared with management only. Anna from management and Jonas, a working student, both ask about Q3 revenue. Anna gets the answer with a citation pointing at the file. Jonas gets the reply that there is no source on that.

Create & summarize

Create drafts from existing information. Write updates, memos and reports.

Detail of the canvas in Thero: the outline of the offer for the filling line P-2417, with the button “Konvertieren” (convert) and the formatting toolbar.

Automate

Connect work steps in a workflow. Define approvals for actions.

Example workflow with three steps: a form triggers the run, an agent drafts the reply, and sending the email waits for an approval. The email is only sent once it has been approved.

German data hosting

Your instance and data storage are in Germany. AI requests are processed by partners in Germany and Finland; the DPA defines the scope.

HamburgData centre
CologneHeadquarters
FrankfurtData centre
HelsinkiAI partner

Privacy-First AI

Your data is never used to train public models. Audit logs included.

Detail of the audit log in Thero: a table listing time and process for each entry, here workflow runs such as “Anfrage einordnen”, with filters for type, process and status above it.

From the source to the record

Four steps, each with the screen from the running application that backs it.

  1. Connect

    Every system, one index

    On sync, Thero reads content and access rules together and mirrors both into the same index.

    • 29 connectors: Drive, Gmail, OneDrive, SharePoint, Outlook, Confluence, Jira, S3 and more
    • User permissions are indexed with the content, not filtered afterwards
    • Refreshed several times an hour, with real-time support
    29 connectors, wired up inside the platform: Google Drive, Gmail, OneDrive, SharePoint, Outlook, Confluence, Jira, Dropbox, S3 and more.
  2. Ask

    One surface for everything

    The assistant comes with a prompt library and reaches every connected source.

    • Ready-made prompts by department, extensible with your own
    • Knowledge search, library and projects in the same navigation
    • Answers that carry their sources, rather than free-form prose
    One click on the document in the chat and the canvas opens beside it. The outline is an editable document you can export.
  3. Act

    Processes as steps

    Triggers, agent steps and outputs live on a canvas. The inspector configures whichever step is selected.

    • Public forms that let external people start a run
    • Agent steps with their own instruction and variables
    • Approvals where the run waits for a person
    Building a process as a workflow: a form as the trigger, an agent step with its own instruction and an approval by a person, each set up in the inspector.
  4. Account for it

    Every run on the record

    Timestamp, process, action, status, duration and the acting person, filterable and exportable as CSV.

    • Filters by type, process, status and period
    • CSV export for audit
    • Seven authentication methods, including SAML and Entra ID

Packages by team size

Team size is a starting point. If a smaller team needs SSO or more connectors, we discuss the right configuration in your demo.

Prices in euro, contract under German law, hosted in Germany.

1600

Recommended: Standard

Recommended

1 to 80 users

Standard

Core Platform for small teams (e.g. medical practices, law firms)

Platform fee per instance, plus a per-user price

  • Platform fee per instance: hosting, updates, security patches, basic support
  • Basic Connectors: File Server, Microsoft 365
  • Local User Management
  • GDPR compliant, data in German data centers
  • No use of data for AI training

81 to 350 users

For growing teams

Professional

For mid-market (e.g. manufacturing, agencies)

Platform fee per instance, plus a per-user price

  • All features from Standard
  • Additional connectors: Jira, Confluence; further integrations subject to review
  • SSO (OIDC/SAML) and AD Sync
  • Roles & Permissions with Audit Logs
  • Advanced Security and Compliance Options

351+ users

Enterprise

For enterprises & public sector (sovereign option available)

Custom Enterprise & Sovereign Setups

  • All features from Professional
  • Custom integrations (e.g. SAP, DATEV, Salesforce) subject to scope assessment
  • Advanced RBAC Mapping and detailed Audit Logs
  • Option for Fine-Tuning and dedicated environments
  • Optional Private Cloud or Sovereign Deployments

An offer has three parts: one-off onboarding, ongoing operation of the instance, and a price per active user. What that adds up to depends on scope, connectors and deployment. That is why we work it through with you instead of publishing a flat number.

Questions before getting started

What does TheroAI do for our company?

Thero connects supported data sources to an AI assistant. Your team can find knowledge, summarise documents and create drafts. Recurring processes can be built as workflows with approvals.

How is Thero different from ChatGPT?

TheroAI is an independent platform by Syntriq GmbH. It focuses on connected company knowledge, source references, access rights and workflows. The right solution depends on your data sources, tasks and operating requirements.

Where is our data processed?

Instances and data storage are located in Frankfurt and Hamburg. AI processing uses partners in Germany and Finland. The security page describes the scope; contractual terms are set out in the DPA.

Is our data used for model training?

Contractual zero retention applies to our AI partners: no training on your data. Storage in your Thero instance and processing by the model provider are separate operations.

Which sources can we connect?

The catalogue includes SharePoint, OneDrive, Outlook, Google Drive, Gmail, Confluence and Jira. Availability, permissions and setup effort depend on your environment. Custom integrations require a separate scope agreement.

How are access rights handled?

Thero reads supported permissions during synchronisation and applies them in retrieval. Changes take effect after synchronisation. Testing different user roles is therefore part of implementation.

Can the AI give incorrect answers?

Yes. Citations and checks help you verify answers but do not guarantee accuracy. Check important claims against the original document; your team remains responsible for professional decisions.

How are costs calculated?

A quote includes one-off onboarding, ongoing instance operation and a per-active-user price. Scope, connectors and deployment are agreed before starting. Values in the ROI calculator are model assumptions, not published tariffs.

How does a pilot start?

In a 30-minute demo we discuss your tasks and show the platform. If appropriate, we then agree data sources, roles, effort and success criteria for a pilot. No confidential documents need to be uploaded for the first meeting.

Security is our product.

Don't compromise on compliance. TheroAI was built from the ground up for the strict requirements of German industry.

  • GDPR compliant
  • Hosted in Germany
  • DPA on request
ChatGPT at work? AI with your company data – TheroAI